eCRM - CRM Software

What Is eCRM?

eCRM is customer relationship management (CRM) software for organisations wanting to access important information from any location that has internet access. Ideal for multi location businesses or people who do not want to worry about managing a server for multi-user access, eCRM is both easy to use and comes with powerful set-up facilities allowing you to define your own system.

eCRM is a hosted CRM solution that has been designed to run on our high-performance, in-house hosting platform.

Hosting eCRM

Once specified and delivered your CRM software is hosted on a high-performance, resilient server at our offices in Camberley, Surrey.

The front-end web servers and back-end database servers have mirrored hard-disks for resilience. Back-up data servers are available for every part of the process and a back-up of your data is taken off-site every day for extra security. We possess two independent connections to the internet, one via fibre and the other via copper in separate trunking to our high availability hosting facility. All of our servers are powered via uninterruptible power supplies and all are backed by an auto-start, diesel generator.

All of our servers are well-managed by our dedicated support team and highly resilient. Hosting your CRM software with us means that you no longer need to worry about the cost or hassle of providing the correct hardware and IT support to keep your software online and working correctly. We remove the stress by providing a cost-effective and secure solution.

Customisation of eCRM

eCRM is designed to be customised to your exact needs. The selection of drop down boxes (categories) and search criteria can be securely chosen by administrators meaning there is no surplus, confusing information on User screens. New functionality and bespoke features to suit your organisation can be added by our in-house team of developers to match your specific needs.